CROSS-DEPARTMENT COLLABORATION

How to transform the mindset in master data departments from working in silos to understanding the importance of a truly end-to-end approach

• Laying down the foundations of the house – Understanding master data governance as the central point of companies’ raw efficiency power that flows across departments
• How to define end-to-end process KPIs vs. team-driven KPIs to encourage cross-department collaboration and accountability
• The “master data journey” from collection, creation to planning and analysis – who is ultimately responsible for the quality and the accuracy of the data and how to manage different expectations